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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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BEGIN:VEVENT
DTSTART:20160318T173000Z
DTEND:20160318T203000Z
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SUMMARY:Providing Quality Customer Care
DESCRIPTION:Seminar Description:\n\nEffectively providing quality customer service in your organization:\n\n	Define what quality customer service means to your organization\n	The four types of customer service\n	What makes customers upset and how you can prevent that\n	Verbal and nonverbal communication messages\n	Dealing with difficult customers
X-ALT-DESC;FMTTYPE=text/html:Seminar Description:<br />\nEffectively providing quality customer service in your organization:\n<ul>\n	<li>Define what quality customer service means to your organization</li>\n	<li>The four types of customer service</li>\n	<li>What makes customers upset and how you can prevent that</li>\n	<li>Verbal and nonverbal communication messages</li>\n	<li>Dealing with difficult customers</li>\n</ul>\n
LOCATION:ABC Keystone Center for Construction Careers 135 Shellyland ROad Manheim\, PA 17545
UID:e.9294.1093
SEQUENCE:3
DTSTAMP:20260404T152935Z
URL:https://members.lancasterbuilders.org/events/details/providing-quality-customer-care-03-18-2016-1093
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