Productive Conflict: Communication, Conflict Resolution and Negotiation Skills

                     This is a 2 day course - November 7 & 14, 2019
                                     12:30pm - 4:30pm each day

Create Positive Working Relationships with Confidence
This comprehensive, interactive course explores how to approach difficult situations for positive results! 
Properly managed conflict can improve outcomes.  It's important to know how to implement strategies to limit the negative aspects of conflict. 
Learn to choose and execute strategies that best fits the situation, and to successfully handle conflict while developing cooperation. 

Benefits of Attending: 

• Discover the power of dialogue
• Stay focused, even under stress
• Create an open communication environment
• Turn conversations into action and results