Productive Conflict: Communication, Conflict Resolution & Negotiation Skills

This is a two day Class - May 5 & 11, 2021

Create Positive Working Relationships with Confidence!

This comprehensive, interactive course explores how to approach difficult situations for positive results. Learn to choose and execute strategies that best fit the situation, successfully handle conflict and build cooperation.

Gain informative “take away and use immediately” training in the areas of communication, conflict resolution and negotiation skills, when it comes to working with others.

Benefits of Attending:

Discover the power of dialogue
Stay focused, even under stress
Learn to notice when safety is a risk
Create an open communication environment
Turn conversations into action and results

Who Should Attend:

New hire, sales personnel, field supervision, project engineers and project managers, office personnel, customer service representatives, management, supervisory, up to the CEO. This course is valuable for those looking to train in the areas of conflict resolution and negotiation skills, when it comes to working with others.

Productive Conflict: Communication, C...

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Date and Time

Wednesday May 5, 2021
12:00 PM - 4:00 PM EDT

Please register by Wednesday, April, 21, 2021

COVID-19 Safety Update:

Your health and safety are our number one priority. Total registration numbers may need to be limited to observe safety requirements, and early registration is encouraged. Please check back for updates, watch for update emails from the Chapter following your registration, or call our office at (717) 653-8106. Thank you in advance for your patience and cooperation. Please enter Door 1 when you arrive.

Location

ABC Keystone
135 Shellyland Road
Manheim, PA 17545

Fees/Admission

$430.00 per BIA Member
For more information or to register contact Pauline Wilton

Contact Information

Pauline Wilton
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